How to Delete PalmPay Account Permanently in 2025

How to Delete PalmPay Account Permanently: PalmPay is a popular mobile payment platform that allows users to send and receive money, pay bills, and make transactions seamlessly. However, there might be situations where you want to stop using the service.

Whether due to security concerns, switching to another platform, or personal reasons, deleting your PalmPay account is a straightforward process.

In this guide, we’ll walk you through how to delete PalmPay account permanently in 2025, ensuring all your financial data is removed safely.

Things to Consider Before Deleting Your PalmPay Account

Before proceeding, keep the following in mind:

• Ensure No Pending Transactions – Clear all pending payments and withdrawals.
• Withdraw Remaining Balance – Transfer all available funds to another account.
• Unlink Bank Cards and Wallets – Remove linked payment methods for security purposes.
• Check for Active Subscriptions – Cancel any ongoing subscriptions tied to your PalmPay account.

Once these steps are completed, you’re ready to proceed with permanently deleting your account. Take note there are terms applied.

How do I delete my Palmpay Account Permanently?

To delete your Palmpay account permanently simply login to your Palmpay App, Tap on the setting Icon on the top right corner, scroll down click on “Close Palmpay Account” read the terms of Palmpay account close, click the check box to agree and then successful.

How to Delete PalmPay Account Permanently in 2025: Alternative Methods

Method 1: Contacting PalmPay Customer Support

Since PalmPay does not provide a direct “Delete Account” button in the app, you’ll need to request account deletion through customer support. Follow these steps:

1. Open the PalmPay App and log in to your account.
2. Go to the “Help Center” or tap on your profile and select “Customer Support.”
3. Choose “Contact Support” and select the option related to account issues.
4. Send an Account Deletion Request via email to PalmPay’s official support team at support@palmpay.com.
5. Provide Your Account Details, including your registered phone number and email.
6. Wait for Confirmation – PalmPay support will verify your request and may ask for further identity verification before proceeding.

After your request is processed, your account will be permanently deleted.

Method 2: Deactivating Your Account via Live Chat

Another way to delete your PalmPay account is by chatting with a PalmPay customer service representative:

1. Open the PalmPay app and navigate to Help Center.
2. Click on Live Chat and select the option related to account issues.
3. Request for permanent account deletion and provide your account details.
4. Follow any further instructions from the support team.

Once confirmed, your account will be deactivated and deleted.

Can You Reactivate a Deleted PalmPay Account?

No, once your PalmPay account is permanently deleted, it cannot be recovered. If you wish to use PalmPay again, you will need to register a new account.

FAQs – Delete PalmPay Account Permanently

1. How long does it take to delete a PalmPay account?

It typically takes 24-72 hours for PalmPay to process your account deletion request after verification.

2. Can I delete my PalmPay account without contacting customer support?

No, currently, you must contact PalmPay support via email or live chat to request account deletion.

3. What happens to my remaining balance after account deletion?

Before deleting your account, you should withdraw or transfer any remaining balance. PalmPay will not automatically refund unused funds.

4. Will my personal details be erased after deleting my PalmPay account?

Yes, PalmPay removes all personal data associated with your account after deletion, following its privacy policy.

5. Can I use the same phone number to register again after deleting my account?

Once deleted, you may not be able to use the same phone number to create a new PalmPay account immediately. Contact PalmPay support for further guidance.

Conclusion

Deleting your PalmPay account is a simple but irreversible process. By following the steps outlined in this guide on how to delete PalmPay account permanently in 2025, you can ensure that your personal and financial information is completely removed from the platform. If you’re certain about closing your account, reach out to PalmPay customer support, follow the necessary steps, and confirm your decision.