Best Steps to Change Phone Number on Palmpay

How to Change phone number on Palmpay: Do you have a Palmpay account that is linked with your number that is missing and you are finding it difficult to recover your account? Then you don’t have to worry we have you covered with the most effective and simplified guide on how to change phone number on Palmpay.

Losing your phone or changing your phone number can be a daunting experience, especially if you rely on mobile payment platforms like Palmpay. However, Palmpay understands the importance of keeping your account information up-to-date and provides a seamless process for changing your phone number.

In this article, we will walk you through the step-by-step guide on how to change your phone number on Palmpay, ensuring that you can continue to enjoy the convenience and security of this popular mobile payment platform.

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The process to Change Phone Number on Palmpay

Kindly follow the steps below to log in and change your mobile number to the new one

• Accessing Palmpay Settings:

To begin the process of changing your phone number on Palmpay, open the Palmpay mobile app on your device. Once you have logged in to your account, navigate to the settings section. In most cases, you can find the settings icon either in the top right corner or in the drop-down menu. Tap on the settings icon to proceed to the next step.

• Selecting the Account Settings Option Within the settings menu, look for the option labeled “Account Settings” or a similar term.

This section typically contains various options related to your account, including personal information and security settings. Tap on the “Account Settings” option to access the relevant settings for changing your phone number.

• Verifying Your Identity Palmpay takes security seriously and requires a verification process to ensure that only the account owner can change the phone number associated with the account.

To proceed, you may need to enter your current phone number and verify it through a verification code sent to your registered email address or phone number. This step adds an extra layer of security to protect your account from unauthorized access.

• Updating Your Phone Number After successfully verifying your identity, you can now enter your new phone number.

Palmpay will prompt you to input the new phone number and confirm it for accuracy. Take your time to double-check the new phone number to avoid any mistakes that could cause inconvenience later on. Once you have confirmed the new phone number, proceed to the next step.

• Verifying the New Phone Number: Palmpay will initiate a verification process for the new phone number you provided.

Similar to the verification process for your current phone number, you may receive a verification code via SMS or email. Enter the verification code in the designated field to complete the process. This step ensures that the new phone number is associated with your account securely.

• Confirmation and Account Update Congratulations! You have successfully changed your phone number on Palmpay.

The platform will display a confirmation message indicating your updated phone number. From this point forward, you can use the new phone number to log in to your Palmpay account and carry out transactions with ease.

How to Change phone number on Palmpay

Here’s a simple way to change your mobile number on Palmpay App very easily;

1. Begin by acquiring a new SIM card and proceed to install the latest version of the Palmpay application.
2. Sign in to the app using your old mobile number. You will be prompted to enter the One-Time Password (OTP), likely on a new device. If you don’t enter the OTP within 30 seconds, an option to “change login mobile number” will appear.
3. Access the “change login mobile number” option, provided you haven’t already modified your mobile number earlier in the day. For account safety, you are permitted to make changes to your mobile number a maximum of three times per day.
4. Enter your personal identification number (PIN). It is assumed that you still remember your PIN, even if you recently lost your phone.
5. Input your old mobile number.
6. Enter your new mobile number.
7. To verify your identification and ensure account safety, respond to a series of questions and enter the OTP sent to your new mobile number. If you are unable to pass this verification process, you will not be able to proceed.
8. Congratulations! Your mobile number has been successfully changed. You can now log in using the new mobile number.

Tips to Take Note: On How to Change phone number on Palmpay

To ensure a smooth process, please take note of the following:

1. Verify that the new mobile number has not been previously registered with PalmPay.
2. Confirm that the mobile number has undergone real name authentication with the network service provider. Since June 30th, 2022, only SIM cards that have been verified with real names can receive the One-Time Password (OTP) required for the process.
3. If you have the phone device that was previously logged into the PalmPay account, you may be able to log in directly using your PIN without being prompted for an OTP. Once logged in, you can proceed to change your mobile number.
4. In the event that you have forgotten your PIN or entered the wrong PIN during the process, you have the option to reset your PIN first before continuing with the login and mobile number change process.

 Conclusion:

In conclusion, changing your phone number on Palmpay is a straightforward process that ensures you can continue using the platform without interruptions. By following the step-by-step guide provided in this article, you can confidently update your phone number, keeping your Palmpay account secure and accessible.

Remember to always keep your account information up-to-date and exercise caution when updating sensitive details to ensure the utmost security and convenience when using Palmpay.

By keeping these considerations in mind, you can ensure a successful and hassle-free experience while changing your phone number on PalmPay.